Services
Services
From nothing to today's scale, Elecod knows that without the trust of customers like you, we would never have achieved what we have today. We understand that high-quality customer service is crucial to improving customer satisfaction and strengthening partnerships.
To better serve customers, Elecod has built a professional pre-sales, in-sales, and after-sales team at our headquarters; at the same time, we have set up after-sales service points in Europe, Southeast Asia, and Africa to provide the most intimate service to customers from around the world.
Pre-sales
Free technical consultation, project difficulty analysis.
Customized solutions according to needs.
7*24h service.
In-sales
One-to-one service.
Free remote installation guidance service.
Free remote startup and debugging service if the conditions permit.
Free remote maintenance training service for simple faults.
After-sales
Life- cycle management and maintenance, more value-added services.
Several after-sales service sites around the world quickly respond.
Free remote technical services until issue resolved.