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Services

Our Services

From nothing to today's scale, Elecod knows that without the trust of customers like you, we would never have achieved what we have today. We understand that high-quality customer service is crucial to improving customer satisfaction and strengthening partnerships.

 

To better serve customers, Elecod has built a professional pre-sales, in-sales, and after-sales team at our headquarters; at the same time, we have set up after-sales service points in Europe, Southeast Asia, and Africa to provide the most intimate service to customers from around the world.

 

Pre-sales

 

Free technical consultation, project difficulty analysis.

Customized solutions according to needs.

7*24h service.

In-sales

 

One-to-one service.

Free remote installation guidance service.

Free remote startup and debugging service if the conditions permit. 

Free remote maintenance training service for simple faults.

After-sales

 

Life- cycle management and maintenance, more value-added services.

Several after-sales service sites around the world quickly respond.

Free remote technical services until issue resolved.